Software licence terms

By downloading, installing, accessing, or using our software, you agree to these licence terms together with our terms and conditions, privacy policy, and (where you purchase paid software) our refund policy. If you do not agree, do not use the software.

1. Grant of licence

Subject to your compliance with these terms and payment of applicable fees, we grant you a limited, non-exclusive, non-transferable, revocable licence to use the software only in the form we provide (object code where applicable), and only for the scope described on the relevant product page (for example single site, single user, or other stated limits).

You do not acquire ownership of the software. Rights not expressly granted are reserved.

2. Product-specific terms

Each listing in our software catalogue may describe additional licence details (licence type, permitted domains or machines, trial limits, or commercial versus personal use). Those descriptions form part of your agreement for that product. If product-specific terms conflict with this page, the product-specific terms govern for that product only.

3. Permitted use

You may install and use the software only within the limits stated on the product page and any documentation we provide. You may make a reasonable number of backup copies solely to replace a failed copy, provided backups are not used concurrently beyond your licensed entitlement.

4. Restrictions

Unless applicable law gives you rights we cannot contract away, and except as expressly permitted in writing, you must not:

• copy, distribute, rent, lease, lend, sell, sublicense, or otherwise make the software available to third parties beyond your licensed scope;
• reverse engineer, decompile, or disassemble the software, except to the limited extent expressly permitted by applicable law;
• remove, alter, or obscure proprietary notices or branding;
• use the software to build a competing product or service, or to scrape or automate access in a way that harms our systems or other users;
• circumvent technical limitations, licence checks, or activation mechanisms;
• use the software in violation of law or third-party rights.

5. Intellectual property

The software, including code, structure, documentation, names, logos, and related materials, is protected by copyright and other intellectual property laws. Except for the limited licence above, no rights are granted to you.

6. Third-party components and services

Some products may include third-party libraries or depend on external services. Those may be subject to their own licences or terms, which you agree to comply with where they apply to your use.

7. Updates and support

We may provide updates, patches, or new versions at our discretion. Unless we state otherwise for a product, an update may be licensed on the same terms as the software it replaces. Support channels and response times, if any, are described on the product page or in documentation.

8. Termination

Your licence ends automatically if you breach these terms or the product-specific terms and fail to cure the breach within a reasonable period where cure is possible. On termination you must stop using the software and destroy copies in your possession or control. Sections that by their nature should survive (including ownership, disclaimers, and liability limits) survive termination.

9. Warranty disclaimer

To the maximum extent permitted by applicable law, the software is provided “as is” and “as available” without warranties of any kind, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

10. Limitation of liability

To the maximum extent permitted by applicable law, we are not liable for any indirect, incidental, special, consequential, or punitive damages, or for loss of profits, data, goodwill, or business interruption, arising from your use of or inability to use the software. Our aggregate liability for claims relating to a product is limited to the amount you paid us for that product in the twelve months before the claim (or, if greater, the minimum amount enforceable in your jurisdiction).

Some jurisdictions do not allow certain exclusions or limits; in those cases our liability is limited to the fullest extent still permitted.

11. Changes to these terms

We may update this page from time to time. The “Last updated” date will change when we do. Material changes may also be noted on relevant product pages or by email where we have your address. Continued use after changes constitutes acceptance of the updated terms, except where applicable law requires otherwise.

12. Contact

For licence questions, use our contact form. We will help clarify how these terms apply before or after purchase where we can.

Frequently asked questions

Where do I find the licence type for a specific product?

Each product page lists the licence type and any product-specific conditions (for example permitted installations, seats, or use cases). If something is unclear, contact us before purchase.

Can I transfer, share, or resell my licence?

Unless the product page explicitly states otherwise, licences are granted to you personally, are non-transferable, and may not be resold, sublicensed, or shared beyond what is stated for that product.

Do I get updates?

Update rights depend on the product. Check the product page, changelog, and any checkout or vendor terms linked from that product. We aim to describe update entitlement clearly at the point of sale.

What if product-specific terms conflict with this page?

Where a product page, checkout terms, or separate end-user agreement sets different terms for that product, those product-specific terms apply to the extent of the conflict for that product only.